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Coronavirus









24/08/2020

Covid – 19

We wanted to keep you up to date on our current position in light of yet another Government announcement on Tuesday 18th August

In light of the advice given, we have decided to reduce the number of staff in the office even further to ensure the wellbeing and safety of our employees which is paramount during these uncertain times. We want to assure you that our service levels will not drop and that you will continue to be able to reach your usual point of contact as normal.

We will have skeleton staff in the building to print and post essential documents, to collect and administer incoming post and to ensure that we can maintain our usual level of service, however we would ask that you do not come to the office without a prior appointment.

As always we are here to help you and we are continuing to work with insurers to provide much needed support during these difficult times. If you have any queries or concerns about your policy please contact us and we will help in any way that we can.

Any of our clients with motor policies should have received vouchers or partial rebates from the main insurers in acknowledgement of the reduced use of vehicles during the initial phases of the Pandemic. We would highlight that each insurer is different and if you have any queries in relation to your own specific policy please contact us.

In terms of unoccupied properties, we would ask that you keep us updated with regards to any unoccupied buildings and appraised of any changes that may effect your policy so that we can monitor and address same as needed.

Finally we do hope that you and your families are safe and well, our thoughts are with you all and we remain dedicated to providing you with our usual excellent level of service.

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